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Unable to Access Control Room Community Edition - Forgot Password Not Working

  • January 24, 2025
  • 2 replies
  • 73 views

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Hi everyone,
I haven’t accessed the Control Room for the Community Edition on the cloud in a while, and now I can’t log in. I enter my email, but I can’t remember my password. I’ve tried using the "Forgot Password" option, but I haven’t received any email to reset it. I’ve also checked my spam folder, but there’s nothing there.

Has anyone experienced a similar issue? Is there any direct contact or support channel I can reach out to for assistance?

Thanks in advance for your help!

Best answer by Shreya.Kumar

@Andrea.C1 I’ve reached out to our internal team about the issue you’re facing, and will follow up with next steps soon! Thanks for your patience!

2 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • January 24, 2025

Assuming you checked spam folders and checked with your IT department to see if they prefiltered the email…

You can try sending an email to community@automationanywhere.com or you can create a new CE account.


Shreya.Kumar
Pathfinder Community Team
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  • Pathfinder Community Team
  • Answer
  • January 27, 2025

@Andrea.C1 I’ve reached out to our internal team about the issue you’re facing, and will follow up with next steps soon! Thanks for your patience!