Question

The Control Room and Agent keep connect and disconnected

  • 28 July 2022
  • 1 reply
  • 35 views

The Control Room and Agent keep connect and disconnected

1 reply

Userlevel 6
Badge +10

@Truman Ng​ :

 

Please follow the below article and see if that resolves your issue

 

https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently

 

if you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

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