Ground Control | Tier 1

Question

Resetting the environment after disconnecting local device

Forum|Forum|3 years ago
April 10, 2023
3 replies
195 views

Unable to re connect local device and run new bots as it says that a bot is already running in the background , I re installed my bot agent and disconnected local device but it would not let me run new or existing bots as it says something is already running in the background . How to reset again ?

Developer

Cadet | Tier 2

Hi @Anvika

please check out this link. it might be helpful
https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

simren s

Navigator | Tier 3

Hi @Anvika

First, try to restart Automation Anywhere Agent or resintall. If not, kindly check the following threads:

Regards

Premier Pathfinder | Tier 7

@Anvika

Remove automation anywhere folder under c:/windows/systrm32/config/systemprofile/programdata/local

Restart macine

Login control room and connect device

Ramesh B Kadiyam