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Question

Resetting the environment after disconnecting local device

  • Apr 10, 2023 9:03 PM UTC
  • 3 replies
  • 222 views

Unable to re connect local device and run new bots as it says that a bot is already running in the background , I re installed my bot agent and disconnected local device but it would not let me run new or existing bots as it says something is already running in the background . How to reset again ? 

3 replies

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  • sim 8841
  • Cadet | Tier 2
  • Apr 11, 2023 4:10 AM UTC

Hi @Anvika 

please check out this link. it might be helpful
https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

simren s
Raul Jaimes
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  • Raul Jaimes
  • Navigator | Tier 3
  • Apr 11, 2023 4:32 PM UTC

Hi @Anvika 

First, try to restart Automation Anywhere Agent or resintall.  If not, kindly check the following threads:

 

 

Regards

rbkadiyam
Premier Pathfinder | Tier 7
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  • rbkadiyam
  • Premier Pathfinder | Tier 7
  • Apr 12, 2023 2:02 AM UTC

@Anvika 

Remove automation anywhere folder under c:/windows/systrm32/config/systemprofile/programdata/local

Restart macine

Login control room and connect device

Ramesh B Kadiyam
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