Question

Python, id 5a670b07-6152-49e1-8698-db6a471f39ca

  • 22 May 2020
  • 7 replies
  • 441 views

Hi All

 

I am running into an issue when executing python on A2019

 

"An unexpected error occurred.

No active function with id 5a670b07-6152-49e1-8698-db6a471f39ca available to be closed.

Please contact system administrator."

 

Even when i follow the steps stated here:

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-use-python-script-to-join-a-list.html

 

Anybody has any suggestion?

 

Thanks

 

Eric


7 replies

@Eric Tan​ ,

Is this issue related to a specific Python script?

We would recommend you to please raise a new support request. You can follow the instruction in below given link.

 

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

Userlevel 6
Badge +10

Hi Eric,

 

Are you still facing the issue regarding python.

I can be able to assist you for this question, if you would like to connect share the zoom or MS team meeting request.

@Eric Tan​ & @MOULESH K.b​ ...were you guys able to resolve this issue? I think this might not be specific to Python....i'm have a similar issue (with a different id 😵 while closing excel.

Badge +2

@Automation Anywhere Team I’m getting the same issue as well, created a new support ticket as well. Please have a look.

 

Userlevel 3
Badge +7

Hi Eric,

 

Are you still facing the issue regarding python.

I can be able to assist you for this question, if you would like to connect share the zoom or MS team meeting request.

Hi, Could help me with the solution to this error.

Badge

Hi guys, i had this problem and maybe you don't have the python path variable on Windows.

So, you should try to solve this with this link: https://www.educative.io/answers/how-to-add-python-to-path-variable-in-windows

And make sure that you have all libraries you are using in your script, installed in your python.

 

Badge

I am having similar issue however the python is installed and it is already set in the env path however still getting the same error

 

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