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Ground Control | Tier 1
June 12, 2022
Question

my device is not connecting to the local machine

  • June 12, 2022
  • 4 replies
  • 100 views
my device is not connecting to the local machine

    4 replies

    Automation Anywhere Team
    June 13, 2022

    @Vikas Bhosale​  What is the error? Were you able to install Botagent with Admin privileges? Did it ever work before or is it a new configuration?

    Navigator | Tier 3
    June 13, 2022

    @Vikas Bhosale​ Is Bot agent properly installed?

    Most Valuable Pathfinder
    June 13, 2022

    Hi @Vikas Bhosale​ ,

     

    Can you share the error screenshot? if possible can you reinstall the bot agent & check again?

    Chand
    Zaibi
    Navigator | Tier 3
    December 11, 2022

    Dear @Vikas 4059 

    We have different scenario when we cant connect to device are following:

    1. Reinstall the bot agent with latest version
    2. Restart the bot agent service
    3. Restart the machine 

    Regards,

    Zaibi