Question

my device is not connecting to the local machine

  • 12 June 2022
  • 4 replies
  • 50 views

my device is not connecting to the local machine

4 replies

Userlevel 6
Badge +10

@Vikas Bhosale​  What is the error? Were you able to install Botagent with Admin privileges? Did it ever work before or is it a new configuration?

@Vikas Bhosale​ Is Bot agent properly installed?

Userlevel 6
Badge +16

Hi @Vikas Bhosale​ ,

 

Can you share the error screenshot? if possible can you reinstall the bot agent & check again?

Userlevel 3
Badge +6

Dear @Vikas 4059 

We have different scenario when we cant connect to device are following:

  1. Reinstall the bot agent with latest version
  2. Restart the bot agent service
  3. Restart the machine 

Regards,

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