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Question

my device is not connecting to the local machine

  • June 12, 2022
  • 4 replies
  • 72 views

my device is not connecting to the local machine

4 replies

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@Vikas Bhosale​  What is the error? Were you able to install Botagent with Admin privileges? Did it ever work before or is it a new configuration?


  • Navigator | Tier 3
  • June 13, 2022

@Vikas Bhosale​ Is Bot agent properly installed?


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  • Most Valuable Pathfinder
  • June 13, 2022

Hi @Vikas Bhosale​ ,

 

Can you share the error screenshot? if possible can you reinstall the bot agent & check again?


Zaibi
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  • Navigator | Tier 3
  • December 11, 2022

Dear @Vikas 4059 

We have different scenario when we cant connect to device are following:

  1. Reinstall the bot agent with latest version
  2. Restart the bot agent service
  3. Restart the machine 

Regards,