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Local devices add error

  • 13 February 2023
  • 5 replies
  • 142 views
O
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Hello,I installed automatin anywhere communitions editions. I'm getting an error when adding local devices. please help. thanks(Unable to reach the deviceThis may be due to a network connectivity issue with the device. To continue, please check that the device is running and connected to the internet and try again.If you continue to see this message, please contact your system administrator.)
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Best answer by omurxcicek 2 March 2024, 10:22

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5 replies

C
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Userlevel 6
Badge +16

Hi @omurxcicek 

Are you facing this issue for the first time or it was working earlier?

What is your OS?

C
Rank
Userlevel 6
Badge +16

Checkout below thread,

 

O
Badge +1

@ChanduMohammad 

set up new
 
storage error during initial setup. I got the same error in both windows 11 and windows 10.
 
 
 
thanks
rbkadiyam
Rank
Userlevel 5
Badge +14

@omurxcicek 

  • Stop AABotAgent service in runner / device,
  • Remove AutomaitonAnywhere folder under C:\Windows\System32\config\systemprofile\AppData\Local
  • Start AABotAgent Service 
  • Open browser and hit control room URL and connect local device 
Ramesh B Kadiyam
O
Badge +1 
Hello,It is not possible to add a device if the language is Turkish.It was fixed when I changed the Windows language setting to English. bot agent added. :)

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