Local devices add error

  • 13 February 2023
  • 5 replies

Badge +1
Hello,I installed automatin anywhere communitions editions. I'm getting an error when adding local devices. please help. thanks(Unable to reach the deviceThis may be due to a network connectivity issue with the device. To continue, please check that the device is running and connected to the internet and try again.If you continue to see this message, please contact your system administrator.)

Best answer by omurxcicek 2 March 2024, 10:22

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5 replies

Userlevel 6
Badge +16

Hi @omurxcicek 

Are you facing this issue for the first time or it was working earlier?

What is your OS?

Userlevel 6
Badge +16

Checkout below thread,


Badge +1


set up new
storage error during initial setup. I got the same error in both windows 11 and windows 10.
Userlevel 5
Badge +14


  • Stop AABotAgent service in runner / device,
  • Remove AutomaitonAnywhere folder under C:\Windows\System32\config\systemprofile\AppData\Local
  • Start AABotAgent Service 
  • Open browser and hit control room URL and connect local device 
Badge +1
Hello,It is not possible to add a device if the language is Turkish.It was fixed when I changed the Windows language setting to English. bot agent added. :)