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  • The issue of logging into Control Room persists even after resetting the password from the reset link sent by "sso@automationanywhere.com.” 
  • The same username-password works for other Automation Anywhere logins, but not this one. I re-tried "forgot password" but never received the link.

Can anyone suggest how to resolve this issue?

Check with your IT department to see if they filtered the email. Have them allow-list emails from the automationanywhere.com domain. 

Thank you for your suggestion. However, everything is controlled by Automation Anywhere, as I am using the community edition, and no specific IT department is involved.

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