Question

Issue login with the Control Room

  • 25 June 2024
  • 2 replies
  • 24 views

Badge +1
  • The issue of logging into Control Room persists even after resetting the password from the reset link sent by "sso@automationanywhere.com.” 
  • The same username-password works for other Automation Anywhere logins, but not this one. I re-tried "forgot password" but never received the link.

Can anyone suggest how to resolve this issue?


2 replies

Userlevel 4
Badge +7

Check with your IT department to see if they filtered the email. Have them allow-list emails from the automationanywhere.com domain. 

Badge +1

Thank you for your suggestion. However, everything is controlled by Automation Anywhere, as I am using the community edition, and no specific IT department is involved.

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