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Cadet | Tier 2
January 20, 2022
Question

I'm having trouble getting my bot to deploy to my computer. I am trying to open a simple website and cannot get it to deploy.

  • January 20, 2022
  • 5 replies
  • 257 views

This problem seems to happen intermittently without a rhyme or reason. Sometimes it works on the first try and sometimes it will spin for quite a while. I've tried uninstalling and re-installing the desktop app, restarting the AutomationAnywhere service via Task Manager, restarted the computer, created copies and new bots as tests and cannot seem to find a pattern or reason why this will not work. Has anyone has a similar experience and discovered a solution?

    5 replies

    Most Valuable Pathfinder
    January 20, 2022
    schwarliAuthor
    Cadet | Tier 2
    January 21, 2022

    Hi Chandu,

     

    I think the link you pasted is incomplete. I tried to open it on multiple devices and it wouldn't work. Could you try again? Thanks!

    Most Valuable Pathfinder
    January 21, 2022

    Hi @Lauren Schwartz​ ,

     

    Link is working fine for me, Pasting steps below,

     

    1. As a workaround disable the  'Automatically detect proxy' from windows proxy settings with bot agent re-install.
    2. Please contact your IT to check the proxy server configuration or firewall configuration to fix this timeout.

     

    Chand
    schwarliAuthor
    Cadet | Tier 2
    January 22, 2022

    image.pngThanks Chandu. For option 1, this didn't help the bot download dependencies. SOmetimes it worked with the option on, and sometimes it didn't and vice versa when I tried turning the setting off.

    For option 2, I don't have IT. I'm a student trying to use the software for a class project. Automation Anywhere support instructed me to post my question here and wouldn't help me over the phone.

     

    Looking at my "in progress activity" it looks like I have a bunch of bots still trying to run but can't download dependencies. Any suggestions? I can't delete the pending runs either.

    image.png

    Most Valuable Pathfinder
    January 24, 2022

    Hi @Lauren Schwartz​ ,

     

    Try restarting the Bot Agent Service and give a shot?

    Chand