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Navjot00
Ground Control | Tier 1
December 29, 2023
Solved

How to delete device in community edition.

  • December 29, 2023
  • 10 replies
  • 433 views

while deleting the device i’m facing the problem below i have attached the screenshot.

 

    Best answer by amit.kamath

    One of our MVPs has created this blog, please follow the steps to resolve 

     

    https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

    10 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Tamil Arasu10Most Valuable Pathfinder
    Most Valuable Pathfinder
    December 29, 2023

    Hi @Navjot00 ,

     

    Please find the below links which helps resolve the issue.

     

    https://rpafeed.com/cannot-delete-device-as-it-is-part-of-active-bot-deployment/

     

     

    _Tamil_
      A
      Automation Anywhere Team
      amit.kamathAnswer
      Automation Anywhere Team
      December 30, 2023

      One of our MVPs has created this blog, please follow the steps to resolve 

       

      https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

      Amit Kamath
        S
        SindhujaaS101835
        Navigator | Tier 3
        September 24, 2024

        For me it shows as "access denied” after POST.

         

         

          A
          Automation Anywhere Team
          amit.kamath
          Automation Anywhere Team
          September 26, 2024

          Which URL is this? If it is Community it should work

          Amit Kamath
          Shreya.Kumar
          Pathfinder Community Team
          Shreya.Kumar
          January 28, 2025

          ​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

           

          Let me know if it doesn’t work!

            S
            Cadet | Tier 2
            sunilswain_esspl
            Cadet | Tier 2
            February 20, 2025

            One of our MVPs has created this blog, please follow the steps to resolve 

             

            https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

            Doesn’t work.

            S
            Cadet | Tier 2
            sunilswain_esspl
            Cadet | Tier 2
            February 20, 2025

            ​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

             

            Let me know if it doesn’t work!

            Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.

              Shreya.Kumar
              Pathfinder Community Team
              Shreya.Kumar
              February 20, 2025

              ​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

               

              Let me know if it doesn’t work!

              Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.

              🤣thanks, ​@sunilswain_esspl 
              as much as I want to take credit for sharing this, it’s ​@Aaron.Gleason who built the tool! Aaron OP!

                Vatsy
                Most Valuable Pathfinder
                VatsyMost Valuable Pathfinder
                Most Valuable Pathfinder
                February 21, 2025

                Hi ​@Shreya.Kumar,
                This question should get the award for being the most popular question in our Pathfinder Community forum! 🤣

                Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18
                  T
                  tharaka.prabhu
                  Cadet | Tier 2
                  February 25, 2025

                  there are 2 options

                  • using API will have to reset the service with AA credentials

                  else

                  • Restart the local machine and most of the times this will solve the problem without any need of service reset by API methods

                  please try second option as priority at first

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