Hi @Navjot00 ,

Please find the below links which helps resolve the issue.

https://rpafeed.com/cannot-delete-device-as-it-is-part-of-active-bot-deployment/

One of our MVPs has created this blog, please follow the steps to resolve 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

For me it shows as "access denied” after POST.

Which URL is this? If it is Community it should work

​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

Let me know if it doesn’t work!

Doesn’t work.

Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.

thanks, ​@sunilswain_esspl 
as much as I want to take credit for sharing this, it’s ​@Aaron.Gleason who built the tool! Aaron OP!

Hi ​@Shreya.Kumar,
This question should get the award for being the most popular question in our Pathfinder Community forum! 

there are 2 options

• using API will have to reset the service with AA credentials

else

• Restart the local machine and most of the times this will solve the problem without any need of service reset by API methods

please try second option as priority at first