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How to delete device in community edition.

  • December 29, 2023
  • 10 replies
  • 318 views
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while deleting the device i’m facing the problem below i have attached the screenshot.

 

Best answer by amit.kamath

One of our MVPs has created this blog, please follow the steps to resolve 

 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

Marc Mueller
Dineshkumar Muthu
Lu.Hunnicutt

10 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Tamil Arasu10Most Valuable Pathfinder
  • Most Valuable Pathfinder
  • December 29, 2023

Hi @Navjot00 ,

 

Please find the below links which helps resolve the issue.

 

https://rpafeed.com/cannot-delete-device-as-it-is-part-of-active-bot-deployment/

 

 

_Tamil_
Marc Mueller
A
Automation Anywhere Team
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  • amit.kamath
  • Automation Anywhere Team
  • Answer
  • December 30, 2023

One of our MVPs has created this blog, please follow the steps to resolve 

 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

Amit Kamath
Vatsy
Zaid Chougle
arjun.meda
S
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For me it shows as "access denied” after POST.

 

 

Marc Mueller
A
Automation Anywhere Team
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  • amit.kamath
  • Automation Anywhere Team
  • September 26, 2024

Which URL is this? If it is Community it should work

Amit Kamath
Shreya.Kumar
Pathfinder Community Team
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  • Shreya.Kumar
  • Pathfinder Community Team
  • January 28, 2025

​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

 

Let me know if it doesn’t work!

Marc Mueller
Vatsy
AnsariRPA
S
Cadet | Tier 2
Forum|alt.badge.img

One of our MVPs has created this blog, please follow the steps to resolve 

 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

Doesn’t work.

S
Cadet | Tier 2
Forum|alt.badge.img

​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

 

Let me know if it doesn’t work!

Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.

Marc Mueller
Vatsy
Shreya.Kumar
Shreya.Kumar
Pathfinder Community Team
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  • Shreya.Kumar
  • Pathfinder Community Team
  • February 20, 2025

​@SindhujaaS101835 you may want to try this tool to free up your device: https://rpademo.automationanywhere.com/deletedevice.php

 

Let me know if it doesn’t work!

Shreyya, You are OP. Thanks on behalf our team, Sunil, Ritish, Soumya, & Tanuj.

🤣thanks, ​@sunilswain_esspl 
as much as I want to take credit for sharing this, it’s ​@Aaron.Gleason who built the tool! Aaron OP!

Marc Mueller
Vatsy
Vatsy
Most Valuable Pathfinder
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  • VatsyMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • February 21, 2025

Hi ​@Shreya.Kumar,
This question should get the award for being the most popular question in our Pathfinder Community forum! 🤣

Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18
Marc Mueller
Shreya.Kumar
T
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  • tharaka.prabhu
  • Cadet | Tier 2
  • February 25, 2025

there are 2 options

  • using API will have to reset the service with AA credentials

else

  • Restart the local machine and most of the times this will solve the problem without any need of service reset by API methods

please try second option as priority at first

Marc Mueller
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