Question

Excel advanced package open action failing

  • 9 February 2024
  • 6 replies
  • 156 views

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I am trying to create a bot using excel advanced actions, however bot is failing while opening the excel file i.e. in Open excel command. Below is the screenshot of error. Please help?

 

 


6 replies

Userlevel 3
Badge +5

In 3rd action the file path may have quotation marks ("c/user/folder/path.xlsx") remove the front and back quotation marks 

Userlevel 3
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I am trying to create a bot using excel advanced actions, however bot is failing while opening the excel file i.e. in Open excel command. Below is the screenshot of error. Please help?

 

 

Please check once

Userlevel 4
Badge +14

I am trying to create a bot using excel advanced actions, however bot is failing while opening the excel file i.e. in Open excel command. Below is the screenshot of error. Please help?

 

 

Please share the Open Command Screenshot

Userlevel 2
Badge +5

@Daulat.B1 Please provide the open command → actions panel for us.

like this one...

 
Userlevel 2
Badge +9

Apparently it is a common problem with Automation Anywhere, in this link you can see some possible causes and solutions. A solution that works well is to change the package used, but reinstalling office also helps.

 

A360 | Error: An unknown error occurred when executing the 'OpenExcel' command (automationanywhere.com)

Userlevel 4
Badge +12

@Daulat.B1 

 

Could you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-command

 

 

 

Solution: Re install office 365 in your machine and reboot your system.

 

 

 

For uninstalling the office please refer this KB :

 

 

 

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

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