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Ground Control | Tier 1
February 9, 2024
Question

Excel advanced package open action failing

  • February 9, 2024
  • 6 replies
  • 1004 views

I am trying to create a bot using excel advanced actions, however bot is failing while opening the excel file i.e. in Open excel command. Below is the screenshot of error. Please help?

 

 

6 replies

Chandrasekhar 7496
Navigator | Tier 3
February 9, 2024

In 3rd action the file path may have quotation marks ("c/user/folder/path.xlsx") remove the front and back quotation marks 

Virivinti Chandrasekhar
Chandrasekhar 7496
Navigator | Tier 3
February 9, 2024

I am trying to create a bot using excel advanced actions, however bot is failing while opening the excel file i.e. in Open excel command. Below is the screenshot of error. Please help?

 

 

Please check once

Virivinti Chandrasekhar
Zaid Chougle
Navigator | Tier 3
Navigator | Tier 3
February 9, 2024

I am trying to create a bot using excel advanced actions, however bot is failing while opening the excel file i.e. in Open excel command. Below is the screenshot of error. Please help?

 

 

Please share the Open Command Screenshot

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Marc Mueller
Most Valuable Pathfinder
Most Valuable Pathfinder
February 9, 2024

@Daulat.B1 Please provide the open command → actions panel for us.

like this one...

 
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Polyana 8891
Navigator | Tier 3
Navigator | Tier 3
February 9, 2024

Apparently it is a common problem with Automation Anywhere, in this link you can see some possible causes and solutions. A solution that works well is to change the package used, but reinstalling office also helps.

 

A360 | Error: An unknown error occurred when executing the 'OpenExcel' command (automationanywhere.com)

Polyana
Ganesh Bhat
Most Valuable Pathfinder
Most Valuable Pathfinder
April 28, 2024

@Daulat.B1 

 

Could you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-command

 

 

 

Solution: Re install office 365 in your machine and reboot your system.

 

 

 

For uninstalling the office please refer this KB :

 

 

 

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

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