Question

Device status is disconnected after reinstalling bot agent and reconnecting local device?

  • 27 July 2022
  • 1 reply
  • 96 views

Yesterday, my device is connected and I made some bots in it. But, Today it is showing disconnected and when I able to delete the device and reconnect local device. It's still loading. But, the network is good.


1 reply

Userlevel 4
Badge +7

Hi @Elakkiyan Selvam​ ,

 

Try deleting the Registration.properties file at 'C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere' and reconnect the machine to the CR.

If this doesn't work then try reinstalling the Bot Agent and try again.

 

Kind Regards,

Ashwin A.K

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