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I fellows, I getting and Issue with de Click action on Automation Anywhere 360.

When I need to record the screen to get the coords of the window this action never end, I see the click pointer and the box beside the pointer with coords on the screen but when I make the click this never send the coords to my Bot and keep the modal attached open end this never closed:

This issues happens with different developer users and different VMs.

Now this is happen to me with the Recorder Capture action, when I execute Capture button then I press on the screen or application the specific action needed but then A360 never gets the response on the panel and it keeps a modal waiting.

 

Something very interested it is that on new Bots this actions works fine but with another stable Bots that I used to development happens this issue.

 


Hi,

I got the same issue, noticed from upgrade v27 to v30, it seems impossible to fix on some node and in others connected node I haven't the same issue.

I have a problem when a bot performs record capture, which used to be called object cloning. The capture phase on the application begins, the application is brought to the foreground, and when I hover the mouse over a link, the red box appears.

However, when I click on a part of the page, the record capture phase in the control room page remains waiting for the click even though I have already clicked and redbox never appears again.

The capture never take the click back and neither it records it, I've tried to wait several time too.


You may have to uninstall and reinstall the Bot Agent on your device. Remember when using Community Edition, you’ll need to delete your device first before installing a newer version.


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