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Error with capturing browser

  • November 27, 2023
  • 6 replies
  • 170 views
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Hi, when trying to capture a browser I get an error. Then I tried to click on  the assistant but nothing happens. Not sure if I did the assistant correct...but my drop down selection does not have an option for chrome. Can someone please assist?

 

 

Best answer by Aaron.Gleason

Installing the bot agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

It’s required to run automations, too.

6 replies

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • November 27, 2023

Make sure the bot agent is installed and that the Automation Anywhere extension is active. (You may want to try turning the extension off and on again.)

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  • none 4934
  • Author
  • Navigator | Tier 3
  • November 27, 2023

How do I do this?

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  • none 4934
  • Author
  • Navigator | Tier 3
  • November 27, 2023

Do I go to manage extensions in chrome?

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • Answer
  • November 27, 2023

Installing the bot agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

It’s required to run automations, too.

    Aaron.Gleason
    Automation Anywhere Team
    Forum|alt.badge.img+6
    • Aaron.Gleason
    • Automation Anywhere Team
    • November 27, 2023

    Do I go to manage extensions in chrome?

    That is where you can try cycling the extension, yes.

      N
      • none 4934
      • Author
      • Navigator | Tier 3
      • November 27, 2023

      Thank you

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