Solved

Error with capturing browser

  • 27 November 2023
  • 6 replies
  • 87 views

Userlevel 1
Badge +3

Hi, when trying to capture a browser I get an error. Then I tried to click on  the assistant but nothing happens. Not sure if I did the assistant correct...but my drop down selection does not have an option for chrome. Can someone please assist?

 

 

icon

Best answer by Aaron.Gleason 27 November 2023, 21:38

View original

6 replies

Userlevel 4
Badge +7

Make sure the bot agent is installed and that the Automation Anywhere extension is active. (You may want to try turning the extension off and on again.)

Userlevel 1
Badge +3

How do I do this?

Userlevel 1
Badge +3

Do I go to manage extensions in chrome?

Userlevel 4
Badge +7

Installing the bot agent: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

It’s required to run automations, too.

Userlevel 4
Badge +7

Do I go to manage extensions in chrome?

That is where you can try cycling the extension, yes.

Userlevel 1
Badge +3

Thank you

Reply