After migrating outlook metabot to A360, Bot is throwing error while executing 'Select Account' function.
The pre-functions like Launch Outlook, select profile runs fine, post that the 'GetAccountInformation/SelectAccount' throws error as "[error]:System.NullReferenceException: Object reference not set to an instance of an object.
at OutlookWrapper.OutlookWrapper.GetAccountInformation()"
(The same works well in AAv11)
Any suggestions to rectify the same?
+8
Hi @SNEHA SHETTI ,
If you are using One outlook account to fetch the email then you can achieve it without a meta bot
I believe you are using A360, If yes means please use Email Actions->Drag the Connect Action from Email Package->Select the Outlook
When we choose the outlook in the email connects action it will connect automatically to configured to your local account.
Note : Using the A360 meta bot is not required.
Hi @Tamil Arasu
There is only one profile and one account configured, since these are pre-requisite functions(i.e. select account) to be performed to fetch outlook mails, using it
+8
Hi @SNEHA SHETTI ,
Can you please confirm how many profiles/accounts are connected single mailbox?
you are trying to select the account. is it correct?
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