Question

When I tried to install "automation Anywhere Bot Agent" after downloading the application this page appears after a while and the application can't be installed

  • 15 February 2022
  • 2 replies
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2 replies

Userlevel 5
Badge +9

Hi @salma aljaradh​ ,

 

Either Bot Agent has not downloaded completely or its corrupted file ( It might be any reason like Group Policy restriction, Space etc) so you are getting this error.

 

Connect with your IT seeking help or I'd recommend opening a support ticket with AA using below link

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

Userlevel 4
Badge +8

@salma aljaradh​  Ensure that your account has enough permissions to install executables (exe). You may also try installing it on a different machine and using different accounts to narrow down the actual issue.

Engaging your Infra team will be a better choice.

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