Hi @salma aljaradh ,
Either Bot Agent has not downloaded completely or its corrupted file ( It might be any reason like Group Policy restriction, Space etc) so you are getting this error.
Connect with your IT seeking help or I'd recommend opening a support ticket with AA using below link
if you don't have access to the above link, Send an email to AA Support team "firstname.lastname@example.org" to get the access.
@salma aljaradh Ensure that your account has enough permissions to install executables (exe). You may also try installing it on a different machine and using different accounts to narrow down the actual issue.
Engaging your Infra team will be a better choice.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.