Question

unable to login to AA client

  • 18 May 2022
  • 4 replies
  • 23 views

unable to login to AA client

4 replies

Userlevel 4
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@SK MD MAHASIN​  Whats the error? Is it happening for all Clients?

Yes for all the client.

Error Screen Shot

Userlevel 4
Badge +8

Is the Control Room working well ? Are you able to login to CR URL ?

Was there a recent CR\Client upgrade ? Since when this issue started and what was the recent changes to RPA environment?

Validate the Control Room and Client version compatibility - Version compatibility matrix (automationanywhere.com)

Userlevel 4
Badge +8

Hi @SK MD MAHASIN​ ,

 

I request you to refer to the article https://apeople.automationanywhere.com/s/article/AA-V-11-3-4-Unable-to-Login-to-AAE-client/p>

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