Question

Regarding Bot Agent

  • 11 April 2022
  • 4 replies
  • 2 views

Hi People

 

I have installed Automation anywhere 360 with express mode in Server machine, when we are connected to Office network Everything is working Fine, but when we connect to a different network the bot is failing to download the dependencies .what might be the reason??MicrosoftTeams-image


4 replies

Userlevel 4
Badge +8

Hi @Sridhar Yadlapalli​,

 

Thanks for posting your query.

 

Please follow the steps in the below article to fix this issue:

https://apeople.automationanywhere.com/s/article/A2019-Unable-to-run-bot-with-error

 

Note: Only registered customers/partners can access the knowledge base articles.

 

Hope this helps.

 

Regards,

Vijay

​I can't open the article, can you please help us to fix this issue

Userlevel 4
Badge +8

Hi @Sridhar Yadlapalli​,

 

Thanks for trying. I see that you have the necessary permissions to access the knowledge base articles.

 

Please clear your cache and access the above-shared article again.

 

Regards,

Vijay

Thanks for the help the issue got fixed

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