Question

it's not capturing proper elements in website


it's not capturing proper elements in website

12 replies

Userlevel 3
Badge +7

Hi @Basavraj Chougule​ ,

 

Please check the Zoom Level for the Webpage. It should be 100%. "Screen resolution 1366*768 "

 

 

I am accessing Automation Anywhere through Remote Desktop Connection (RDP) where in I made "Screen resolution 1366*768" and zoom level Webpage 100% and I am capturing some elements from webpage but still it's not capturing proper elements!

 

Please help me in this?

Are you working on two or more monitors?

Or are you using windows half screen snap?

In that case, AI sense recorder is your only option.

Oh sorry for my misunderstanding.

Would you like to capture elements on RDP where bot agents ins installed and run on your main PC?

No, I am using my windows full screen. In my machine remotely I am accessing Automation Anywhere through RDP but its not able to capture proper elements

Yes correct remotely I am using RDP where bot agent is installed

Userlevel 3
Badge +7

Please use an AI sense recorder to capture the RDP elements.

Record a task with AISense Recorder - Automation Anywhere ...

AISense for recording tasks from remote applications

 

 

 

NO still its not working.

Is there Screen Resolution problem?

Hi,

I am having the same issue. Bot is capturing the wrong element every time. I set the correct screen resolution and zoon level.

Hi,

I am accessing Automation Anywhere through Remote Desktop Connection (RDP) remotely and I am creating one bot there, where in I am trying to record some elements on Web Page but it's not able to capture elements properly.

 

Can I get assist on this?

Userlevel 4
Badge +8

Hello @Basavraj Chougule​, Please follow below KB article steps on Bot Agent machine,

https://apeople.automationanywhere.com/s/article/Object-Cloning-Able-to-capture-the-object-but-highlighted-on-a-wrong-place

 

Also, if still same issue persist, please validate below points on machine from where you are taking RDP. Mostly, while taking RDP, it takes display setting configuration from parent machine from where we are taking RDP.

 

  • Proper resolution.
  • Validate scaling level is set to 100%

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