@Aniket vk : Please follow the below KB and see if that resolves your issue
For V11 - https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/control-room-api/control-room-apis.html
For A360 - https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/control-room-api/cloud-control-room-apis.html
if you are still facing an issue then please create a support case
How to create a support case :
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