I am trying to add the username in credentials but . It is not accepting the username and it is showing some error . Because of this reason I am unable to run my BOT

Hi @santhosh reddy​ ,

Procedure

1. In the Control Room panel, click your user name and select My settings.
2. In My Settings page, navigate to Devices > Credentials section to update the Username and Password for the device.
3. Device login credentials are required to run a bot from this device.
4. Note: Automation 360 does not validate the device login credentials until you run a bot.
5. If your username is part of a domain, include the domain within the format domain\username
6. .Typically, home users are not part of a domain, unless they are specifically configured.
7. Save the changes

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html/p>

Thanks

Dear @santhosh 6476,

Please share the screenshot what type of error you have find next?

Regards,