Question

I am trying to add the username in credentials but . It is not accepting the username and it is showing some error . Because of this reason I am unable to run my BOT

  • 13 April 2022
  • 3 replies
  • 24 views

I am trying to add the username in credentials but . It is not accepting the username and it is showing some error . Because of this reason I am unable to run my BOT

3 replies

Userlevel 3
Badge +7

Hi @santhosh reddy​ ,

 

Procedure

  1. In the Control Room panel, click your user name and select My settings.
  2. In My Settings page, navigate to Devices > Credentials section to update the Username and Password for the device.
  3. Device login credentials are required to run a bot from this device.
  4. Note: Automation 360 does not validate the device login credentials until you run a bot.
  5. If your username is part of a domain, include the domain within the format domain\username
  6. .Typically, home users are not part of a domain, unless they are specifically configured.
  7. Save the changes

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html/p>

 

 

Thanks

thank u for the support . I have tried this and now iam getting another error

Userlevel 3
Badge +6

Dear @santhosh 6476,

 

Please share the screenshot what type of error you have find next?

 

Regards,

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