Question

How to rename a device in A360 CR?

  • 27 January 2022
  • 8 replies
  • 3 views

1


8 replies

Userlevel 3
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Sorry, I missed seeing the "Device Name". I believe, we can't change the device name. However, you can delete the device and re-create it with a new name

 

Userlevel 3
Badge +7

Hi @Arvind Kotaru​ ,

 

Please find the below steps,

 

imageOnce you clicked the edit, you can find the below window

 

image 

On the above "NickName", please update the new name and save it.

 

 

Thanks!

 

Userlevel 3
Badge +7

Ok, Thanks for sharing.

 

I hope this will work - deleting the user and device. To create the new user and assign an existing license.

 

Thank you @Tamil Arasu​. Yes, it is the device name that I want to change. Deleting and readding the device did not help either, already tried that.

 

After further research I think that it is not possible. The article states: You can edit only the nickname, description, device type, and screen resolution fields.

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-my-devices.html

Aah, didn't thinks of that, let me try

That helped, thank you @Tamil Arasu​ for the tip!!

 

EDIT: Sorry, I spoke too fast. Deleting the user + device did not help either. I discovered that the device name is coming from the system name itself, which I don't think is changeable.

 

Thank you for your help though, @Tamil Arasu​!!

 

MicrosoftTeams-image (2)

Userlevel 3
Badge +7

Ok,

 

For Window 10,

 

  1. Select Start  > Settings  > System > About.
  2. Select Rename this PC.
  3. Enter a new name and select Next. You may be asked to sign in.
  4. Select Restart now or Restart later.

 

Thx @Tamil Arasu​ but that needs Admin privileges and a strong reasoning to convince IT to change it. I am not sure they will even agree to change after that. But thank you for the suggestion!

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