Question

Hi team, ​ Is bot agent service necessary to run the bot from bot runner. ​ I have installed bot agent and it is connected to but service is not there. ​ And not able to see device in device pools, even though it is connected.Please help me o

  • 29 May 2022
  • 1 reply
  • 18 views

Hi team,

Is bot agent service necessary to run the bot from bot runner.

I have installed bot agent and it is connected to but service is not there.

And not able to see device in device pools, even though it is connected.

Please help me out.

Thanks in advance


1 reply

Userlevel 4
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@anusha pydepalli​ :

 

 The reason the service is not seen is that you would have installed a Bot agent at the User level. You will be able to see the service only if the Bot agent is installed at the System level. With respect to devices, pools refer to the below documentation to create a device pool.

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-create-device-pool.html

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