Question

Fix issue in Automation Anywhere application

  • 15 April 2022
  • 2 replies
  • 20 views

We face an issue in our VDI Machines from Friday 8/4 as we cannot open the Automation Anywhere application to run our processes.

The error message appears in the attach file.

Access Bridge status: Automation Anywhere.exe - Application error

The instruction at 0x000000006ADBEEA6 referenced memory at 0x00000000083F1004.The memory could not be read.


2 replies

Userlevel 3
Badge +7

I guess the issue is related to the RAM. could you please try restarting the AA client Sevice while restarting the please check CPU and RAM usage in the machine. 

 

However, please create the support ticket to automation anywhere and they will help you to resolve this at the earliest

 

Thanks!

Userlevel 4
Badge +8

Hi @Aggelos Pasvantis​ ,

 

You could try to follow the article (https://apeople.automationanywhere.com/s/article/NET-Error and see if it helps. If it does not kindly create the support ticket to automation anywhere.

 

Thanks

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