Question

Even though I have enabled extensions for chrome and edge, I am getting error while I am capturing objects? I am using A360 community edition.

  • 29 March 2022
  • 5 replies
  • 9 views

While I am capturing, when i refresh for list of pages it is not showing the page which is open on chrome, but it is showing edge pages with chrome symbol.

Ref : image 1

 

Sometimes it is showing the page on chrome, but it is throwing error. Even though i have extensions for both chrome and edge.

Ref :image2


5 replies

Userlevel 3
Badge +7

Hi @gowthami challa​ ,

 

Could you select the Salesforce instance from the dropdown under Google Chrome and try with that instead?

 

Kind Regards,

Ashwin A.K

Userlevel 3
Badge +7

Hi @gowthami challa​ ,

 

If you are trying to load the window toggled to Browser, then it will search for windows in your active browser i.e., if you are using Google Chrome to open the CR, it will only load those tabs which are open in that browser.

 

If you have an Edge Browser open, then in order to detect it you have to toggle it over to Application and then refresh the windows.

 

Could you give that a try?

 

Kind Regards,

Ashwin A.K

Userlevel 3
Badge +7

Hi @gowthami challa​ ,

 

Yes, I am aware of that.

Read through what I have detailed above.

 

Kind Regards,

Ashwin A.>K

Hi @Ashwin A.K​ 

 

Actually those are not chrome pages, those are edge pages

 

And that is not salesforce instance, that was my bot edit page

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