The device is oscillating between on/off and stays on this screen trying to connect
Hi @Rodrigo Plaviak ,
Can you share the error screen shot?
Hi @Rodrigo Plaviak ,
Checkout below KB for resolution
Userlevel 3
+6
Dear
We have different scenario when we cant connect to device are following:
- Reinstall the bot agent with latest version
- Restart the bot agent services
- Make sure AA certificate for control room is added in your local machine
- Restart the machine
Regards,
Userlevel 5
+10
Can u check if this vdi have multiple licenses associated ? If yes remove and limit to one will resolve this issue.
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