Question

A360 Google chrome plugin issue

  • 7 May 2022
  • 1 reply
  • 30 views

 i am facing error while capturing the object , please find the error screenshot

 

BOT agent version 21.121

Recorder package Version 2.4.0-20211118-080716

 

in version A11.3 client its working fine. facing issue only in A360 , requesting for solving the issue

 

image


1 reply

Userlevel 4
Badge +8

@Saifulla Md​ : Please follow the below KB and see if that resolves your issue

 

https://apeople.automationanywhere.com/s/article/Your-Chrome-Plugin-is-either-not-installed-or-disabled/p>

 

If the issue still occurs then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

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